CUSTOMER NOTICE - Our Shop is moving to the HFL Hub... (updated 12/08/2026)

We're pleased to share that many of our subscriptions and services are now available on the HFL Hub, bringing more of your HFL services together in one place. The HFL Hub is where you access courses and events, and you can now also access subscriptions and services, such as PA Plus, using the same login.

To ensure you are accessing the latest content, resources and updates, please use the HFL Hub going forward. Content on the legacy HFL Shop is no longer being updated for subscriptions that have moved to the HFL Hub.

If you have purchased digital downloads from the HFL Shop, please ensure you download any resources you wish to keep before September 2026.

    It is an implied contractual term of employment that an employee will perform their role to a minimum required standard. Actual standards will vary from role to role but it is vital, either from the job description, appraisal targets, or regulatory requirements, that the employee knows and understands the standards they have to meet.

    Addressing under performance is a difficult, often unpalatable and sometimes lengthy managerial task, but one that is critical. Failure to address performance can have adverse consequences in terms of affecting morale and demotivating the remaining workforce.

    The answer is to deal with problems at an early stage. Informal, supportive discussions are often key to an employee turning their performance around or realising that the job is not for them and therefore leaving. Either way, the problem is resolved.

    For further advice and support, contact us.

    Contact us - HR Services
    Email: hrservices@hfleducation.org
    Tel: 01438 544463