HR services portal
IMPORTANT NOTICE - 30/07/2025
The HR portals have been merged into a single HRS portal for both maintained and academy schools. Please use the link to the new HRS portal which we hope will be easier to use.
The Academies portal remains temporarily accessible for subscribing academies, who will be given access to the new HRS portal. The Academies portal will then be decommissioned.
If you have problems accessing specific information, please contact the Schools HR Team.
The HR services knowledge portal provides a wealth of materials including streamlined policies (consulted upon with recognised trade unions which means that schools and academies don’t have to) template letters, basic and specialist practice notes and regular education/employment news.
You can also browse and book on HR training courses and workshops on our HFL Education Hub.
Our mission is to support schools to get the best from their people so that they can deliver the best possible education for children. Our team have significant HR and education sector experience and a long history of providing HR services to schools over many years.
We welcome feedback about our service. If you have comments about the portal or our service generally please do not hesitate to contact Head of Service, Chris Williams at hrservices@hfleducation.org.
Latest additions and revisions
Find all our revised or newest policies, practices and guidance listed here along with our schedule of policy updates.
OH, EAP and Absence Insurance Services
HFL Education have partnered with three leading Occupational Health (OH) and Employee Assistance Programme (EAP) partners to offer OH and/or EAP services to educational settings.
Attendance
How employee attendance and absence is handled can have a significant impact on schools' ability to meet operational needs. Policies and toolkit for attendance including information on Occupational Health referrals.
Dispute resolution
Policies, guidance and resources to support the early resolution of matters in the workplace such as grievance, bullying and harassment and whistleblowing, to avoid escalation into formal disputes.
End of employment
Every employment relationship will inevitably come to an end at some point, whether the split is amicable or potentially difficult.
Equality, diversity and inclusion
A selection of guidance and resources to support schools’ work in equality, diversity and inclusion.
Family leave
Employees have the right to take time off from work for reasons such as; public duties, maternity, paternity, adoption leave etc.
Flexible working
Policy and toolkit to support the process of applications to work flexibly by employees.
Managing conduct
It is important for schools to have clear procedures in place for matters relating to employee conduct. Policies and guidance to cover disciplinary, code of conduct and social media misconduct.
Managing performance and capability
Addressing under performance is a difficult, often unpalatable and sometimes lengthy managerial task but one that is critical.
Pay and reward
Policies and guidance for pay and reward in schools. Including guidance for schools with children centres, TLR payments and pay and performance appraisal policy.
Recruitment and onboarding
Policies and toolkits to support recruitment, job descriptions, induction and the management of probation. Covering recruiting employees and supporting their first 6-12 months.
Redundancy and restructuring
Guidance to support the times when it is necessary to undertake a re-organisation for the needs of the school or consider reducing staffing levels.
Risk assessments
A selection of risk assessment templates to be tailored as appropriate.
Strike action
These resources contain information on industrial action FAQs, guidance and a letter to parents.
Terms and conditions
Statutory guidance on pay and conditions for teaching and support staff.
Time off work
Employees have the right to take time off work for reasons such as; career break, dependants leave and public duties.
Wellbeing
Employee wellbeing is a key issue that organisations are striving to address to ensure that their employees remain happy and motivated at work. Guidance and useful services that support the process.
Contact details
HR Services
Book a course
Enhance and broaden your HR knowledge, skills and expertise by booking on one of our training courses on the HFL Hub.